At CrossCom National, we applied our expertise in providing solutions tailor-made for retailers to develop a system of reporting that provides unmatched capabilities, and extends to each stage of your asset lifecycle.
Reports are available as part of a standard reporting package, or on an as-needed basis though our innovative CrossInform Web Portal, a next-generation reporting tool that provides round-the-clock access to performance, inventory, and logistics information.
CrossCom National's reporting capabilities include:
- Real-time reporting
- Secure interface
- Response time and performance reporting
- Diagnosis resolution and service history analysis
- Logistics and inventory
- Trending data on problem frequency and associated costs
- Project, service, and detail reports
- Report customization
- Sarbanes-Oxley requirement support
These reporting capabilities are part of our value-focused Lifecycle Solutions for retailers.