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At the center of CrossCom National’s Maintenance & Refurbishment Services is Express Restore™ — a comprehensive refurbishing program that enables retailers to efficiently extend the lifecycle of all their in-store assets. Express Restore helps retailers to get the most out of their technology investments by reducing downtime and drastically minimizing the need to purchase brand-new store assets.
Express Restore augments CrossCom National’s general service and maintenance capabilities, which can be arranged on a contract basis (similar to an automobile warranty program), or on a ‘time-and-materials’ basis. CrossCom National's experienced technical support personnel are available 24 x 7 x 365 to find the right approach for delivering rapid repairs with a minimum of cost and downtime.
- When your call comes in, we follow a troubleshooting procedure to determine if the problem can be fixed over the phone, or by sending material to your site.
- If not, we dispatch a technician to your site to perform the repair.
- Once on site, the technician determines whether additional equipment is necessary for the repair.
CrossCom National leverages this proven approach to help you maximize the value of your in-store systems.
Complete Lifecycle Solutions
- Introduction
- Staging & Configuration
- In-Store Implementation
- Maintenance & Refurbishment
