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Technical Call Center


Responsive Assistance Around the Clock



At CrossCom National, we believe that being truly customer-focused means much more than just delivering innovative technology and services. That's why we're there for you, 24 x 7 x 365. Our technical call center is manned around-the-clock by knowledgeable tech professionals who are ready to take your call and find the right solutions for whatever obstacles you're facing.

When you call, you will speak to a live technician. Level One technicians handle basic troubleshooting and help eliminate dispatches. For more complex issues, our Level Two technicians provide expert assistance.

All of CrossCom National's in-house technicians are fully experienced in the systems we support. This allows us to use more generalists in the field, and ensures that every customer that contacts our call center receives solid, professional assistance quickly and efficiently.

Complete Lifecycle Solutions

  • Introduction
  • Staging & Configuration
  • In-Store Implementation
  • Maintenance & Refurbishment
    • Express Restore –
      Refurbishment Program
    • Technical Call Center

© 2010 CrossCom National   |  800-933-9203  |  info@crosscomnational.com