CrossCom National, LLC Offers Retailers Enhanced Information Access Through CrossInform
Buffalo Grove, Illinois, January 15, 2006CrossCom National, LLC, an industry leader in retail Voice, POS, and data communications, provides powerful reporting capabilities to retailers through CrossInform. This innovative interface enables users to view critical, site-level information around the clock, from any Web-enabled device. "Better reporting leads directly to more informed decision-making," said Greg Miller, President and CEO of CrossCom National. "CrossInform puts these capabilities quite literally in the palms of retailers' hands, with real-time ticket updates and next-generation reporting functions that extend to each stage of the asset lifecycle."
CrossInform's rich menu of functionality includes: asset management and real-time installation and project tracking capabilities; real-time reporting; a secure, Web-based interface; logistics and inventory; project, service, and detail reports; report customization and Sarbanes-Oxley requirement support. In addition to the reports available through CrossInform, CrossCom National also provides: response-time and performance reporting; diagnosis resolution and service history analysis; and trending data on problem frequency and associated costs.