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Systems Expertise


Proven experience and deep product knowledge across a range of retail data products qualifies CrossCom National to provide expert services for a full spectrum of client needs.

Data/POS | Voice | Retail Automation and Wireless | Cabling Infrastructure

Data/POS

As we have grown, CrossCom National has developed and acquired expertise in data and Point-of-Sale systems, allowing us to offer retailers a total solution for all in-store systems. Our centralized staging facilities are designed and equipped to receive, consolidate, and configure your system. Or, leveraging the national reach and regional response of our flexible labor force, we will install the product in the field and provide post-installation service and troubleshooting.

The unique, proprietary Express Restore program provides for total asset refurbishment to prolong the useful life of your in-store systems, reduce your overall costs, and improve your operating efficiency.

Voice

CrossCom National was founded in 1981 as Cross Communications — specializing in the installation of phone systems for businesses in the Chicago area. The roots of our business lie in voice products staging, installation, and service. We recognize the vital role that voice communication plays in a retail environment, and understand the complex nature of the technology.

From key systems to hybrid systems to IP telephony, CrossCom National has been the voice expert in retail for over two decades. We can integrate your system from the voice mail and phone system to installation of your paging system. Our vendor-neutral approach provides installation and services for a variety of systems, and allows us to focus on your needs rather than our sale — to ensure you get the best solution for your business.

This rich background in voice communications uniquely qualifies CrossCom National, as other companies either focus on a particular product line or specialize in data solutions.

Retail Automation and Wireless

CrossCom National recognizes that new technologies can increase efficiency, lower costs, and improve the consumer’s in-store experience. When our customers choose to install new technology, from in-store advertising to kiosks to wireless applications and beyond, our flexible project implementation model allows that technology to be implemented with a focus on the factors that matter most, particularly speed-to-market.

Particularly in this day and age, speed-to-market is critical to achieving high ROI for an application, and CrossCom National has the resources and experience to ensure your project makes even the tightest of timeframes. If your technology rollout is scheduled over a longer period of time, our traveling teams can assist with a consistent and successful implementation for the greatest efficiency.

Whatever drives your technology needs, CrossCom National has the solution that produces successful results.

Cabling Infrastructure

Our versatile cabling infrastructure capabilities can help you with new store requirements, retrofits, or expansions. All types of standard and custom cabling, including Cat 3, Cat 5 and above, copper, coax, and fiber — together with a complete range of cabling services — make CrossCom National your single vendor choice for all your networking needs.

Cabling services include:
  • Riser cabling
  • Fiber splicing
  • Patch panel/ladder rack/wire management
  • Large pair counts, testing, and certification
  • tone/tag/wire mapping
  • MACs









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